Physical Security
Security Control Rooms
Planning and build-out of security control rooms where signals converge and intervention is coordinated.
Overview
The security control room is where everything comes together: alarms from intrusion, video, access and perimeter systems are received, assessed and translated into action. This is where a signal becomes an effective response — the best security technology remains ineffective if the signal reaches no one who competently assesses it and acts.
We plan alarm receiving and service control centres as well as internal security and works-protection rooms per DIN EN 50518. This sets minimum structural, technical and operational requirements — from resistance classes of the premises through redundant power supply and emergency power to requirements for transmission paths, staffing and documentation. We additionally draw on VdS 3138.
A control room is more than a space with monitors. The processes are decisive: how are signals prioritized and verified? Which escalation levels and alarm plans apply? Who is informed and when — internal intervention, guard service, police or fire brigade? We define these procedures together with the operator and embed them as traceable, exercised procedures, so that no time is lost to uncertainty in an emergency.
Availability is the central requirement. A security control room must function even when power, network or individual systems fail. Redundancy, emergency power, secured transmission paths and structural resilience per DIN EN 50518 ensure that the head of the security architecture remains able to act precisely in a crisis — when it matters most.
The security control room is the point where the individual trades become an effective overall solution. We design it to reliably carry the entire security chain of concept, planning, video, access, intrusion detection and perimeter — in everyday operations as in a crisis.
Standards & norms
- DIN EN 50518
- VdS 3138
Frequently asked questions
Which standard applies to control rooms?
DIN EN 50518 governs structural, technical and operational requirements for alarm receiving and service control centres — including resistance, power supply, transmission, staffing and documentation. We additionally use VdS 3138.
Does the standard also apply to internal works-protection rooms?
It applies or is recommended when alarm systems are connected as part of a comprehensive security concept and signals require an immediate response. We assess the appropriate scope of requirements case by case.
Why are processes as important as the technology?
Because the best technology remains ineffective if it is unclear how a signal is acted upon. Prioritization, verification, escalation levels and alarm plans determine response time — we define and document these procedures as exercised processes.