The Human Side of Cybersecurity Leadership | Part 2

Everyone has a plan. Until the alarm goes off.

What happens when a cyberattack hits, information is incomplete and everyone is waiting for you to make the next decision? In the second part of “The Human Side of Cybersecurity Leadership”, Manuel Bohé continues his conversation with Ashish Shrestha, CEO and Co-Founder of Zyn Global.

Drawing on his personal experience of managing a serious cyber incident, Ash describes what happens when a CISO suddenly finds themselves at the centre of a rapidly developing situation. From setting up a war room and coordinating the response to making the difficult decision to shut down systems, every action has operational, financial and reputational consequences.

The conversation goes beyond incident response and crisis management. Manuel and Ash discuss the personal pressure that comes with the CISO role: long working hours, uncertainty, difficult decisions and the impact a major cyber incident can have on family life and mental well-being. They also ask why crisis exercises often focus heavily on technology while overlooking the people who have to manage the situation – and how organisations can support their security leaders when a crisis lasts for days or weeks.

Cyber resilience depends not only on technology, recovery plans and response procedures, but also on people who make difficult decisions under pressure. Effective crisis management requires both technical readiness and human resilience.

The first part of the conversation, on the changing role of security leaders, is available here: The Human Side of Cybersecurity Leadership – Part 1

🎙️ About our guest: Ashish Shrestha is the CEO and Co-Founder of Zyn Global and an experienced cybersecurity leader. He previously served as Group CISO at Jaguar Land Rover and held senior security roles in international organisations. Having managed complex cybersecurity challenges himself, he advocates a people-first approach that recognises both the responsibilities and the personal pressures faced by security leaders.

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